Centara Grand Island Resort & Spa to Reopen on 1st December 2020

PUBLISHED November 11, 2020 | updated November 11, 2020 02:37

Centara Grand Island Resort & Spa is reopening on 1st December 2020, unveiling a "Centara Complete Care” program, along with online reopening offers and new affordable booking options.

In celebration of its reopening, Centara Grand Island Resort & Spa has announced to offer exclusive packages with validity for bookings made before 30th November 2020, with full flexibility, where guests can modify or cancel their bookings at any time. 

Above offers are applicable for stay dates from 1st December 2020 – 30th April 2021 when booked directly at centarahotelsresorts.com/centaragrand/cirm/

Soon to be launched on their social media, in addition to the promotions, is a competition and in order to win will require some creative thinking by those entering. Keep an eye on their Facebook and Instagram accounts. 

Additional surprises to celebrate the resort’s reopening are as follows: 

- Choice of Welcome amenities from the Welcome Menu (selection based on length of stay). 

- Early check-in and late check-out (subject to availability). 

- Special In-House Discounts for Club Access, Dining Experiences and Spa Packages. 

Centara Grand Island Resort & Spa will also unveil their new and affordable booking plan options for guests searching for an idyllic tropical escape. The newly designed booking plans, with a focus on money-saving, will range from Bed and Breakfast to Premium All Inclusive. A variety of dining options and a choice of meal plans to suit guests’ every need, for a more unbridled holiday. 

They have implemented a program called the Centara Complete Care Program. A comprehensive 12-point action plan covering social distancing, health, hygiene and enhanced sanitisation across the entire guest journey, as well as extensive training, accreditation & monitoring. 

Central to their efforts are international accreditations and endorsements that ensure the quality and rationale behind the new measures – with a cleanliness reassurance program managed by Ecolab, a global leader in water and hygiene technologies, which will utilize cutting edge Aqueous Ozone or Electrolyte Water Spray (electro–static) Sanitisation techniques. 

The process and operations are being overseen in partnership with Swiss international firm SGS, the world’s leading inspection, verification, testing and certification company. In addition, Centara has created new dedicated Hygiene Manager positions across the group, appointed to monitor, record and implement all changes. 

Centara Grand Island Resort & Spa has been diligently working on creating a new set of thorough operating practices and guidelines to help mitigate the risks to their guests, as well as their team members. Maintaining the guests and team safety, health and well- being remains their primary goal. They developed guidelines and protocols in accordance with guidance from the Health Protection Agency (HPA) and The Ministry of Tourism, Republic of Maldives. 

Among the rigorous changes is the elimination of self-service buffets at the restaurants, instead, a la carte dining for breakfast, lunch and dinner, social distancing of 1.5 metres between tables, as well as increased cleaning and disinfectant schedule for fitness equipment, increased spacing between the sun lounges, which are sanitized between guest usage, and increased frequency in sanitisation of all public areas, including new hand-wash stations located throughout the resort. 

Centara Grand Island Resort & Spa team members have undergone special COVID-19 training and will always wear accredited face masks, temperature checks done daily for the team and hand sanitisation will be mandatory for all guests and team members. 

Within the guest room, the guests will be provided with hand sanitizer upon arrival. The guests must wear a face mask in enclosed spaces where physical distancing is not possible. The team are provided with Nano Fabric facemasks and will be worn at all times. 

The Resort’s health and safety measures are designed to address a broad spectrum of viruses, including COVID-19 and covers everything from hand-washing hygiene, cleaning product specifications to guest rooms and common area cleaning.

"For nearly four decades, we have prided ourselves on delivering the highest levels of care and establishing Centara as 'The Place to Be' for our diverse audiences – one that is welcoming, inspiring, and above all, safe". 

Centara Hotels & Resorts is one of Thailand’s leading hotel operators. Its 77 properties span all major Thai destinations including Sri Lanka, Vietnam, Laos, Myanmar, China, Japan, Oman, Qatar, Cambodia, Turkey, Indonesia and the UAE, in addition to Maldives. 


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