CEO of Lux Collective, Paul Jones assures well-being of guests and employees as top priority


Maldives
PUBLISHED April 01, 2020

Paul Jones of Lux Collective, owner and manager of LUX* Resorts and Hotels brand has reached out to assure all on the measures being taken under The Lux Collectives commitment in putting guests and team members well-being at the core of its decisions amidst this worldwide outbreak.

"The wellbeing of our guests and team members have always been our utmost priority. We strive to stay on top of this evolving situation and be proactive through enhanced sanitation protocols as well as scrupulously following the recommendations by respected health organisations, government and regulators worldwide. We do, however, also understand that some guests may still have concerns, and we are here to answer any questions or provide any assistance we can," said Paul.

Actions implemented at the LUX* resorts and hotels include:

  • All team members have been sensitised to the precautionary measures taken, which
  • include workplace hygiene etiquette, self-care and caring for others, and ongoing
  • communication to ensure continuous sensing and response capabilities
  • A hand sanitisation protocol has been rolled out across all properties in both guest and heart-of-the-house areas
  • We are checking the temperatures of our guests and team members daily
  • We have onsite doctors and/or nurses in all of our resorts to address any concerns guests may have, or if they are feeling unwell
  • Frequent disinfection and sanitization of public areas, including doorknobs, counter tops and high touch point areas
  • All guests and team members are also required to declare their country of origin and latest travel history
  • We are collaborating closely with government officials to stay up-to-date on the latest policies
Lux Collective manages two resorts in the Maldives under the brand LUX* Resorts and Hotels. They are LUX* South Ari Atoll Resort & Villas and LUX* North Male Atoll Resort & Villas.

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