The Ritz-Carlton Maldives, Fari Islands has introduced new Director of Sales & Marketing for the resort, Mafalda Costa Tavares.
With over 13 years experience with The Ritz-Carlton, Mafaldas first assignment in the company was at The Ritz-Carlton Penha Longa Hotel & Golf Resort in Portugal. Started as guest service officer with the opening of the Club Lounge and soon moved to Sales & Marketing.
During the 7 years journey at Penha Longa, she was responsible for weddings & social events, developed the travel industry department, launched the Outside Catering department as Director of Catering and lastly progressed as Director of Group Sales.
In 2014, Mafalda pre-opening team of Mandapa, a Ritz-Carlton Reserve in Ubud, Bali as Director of Sales, and contributed to its successful launch and positioning. In 2017, Mafalda once again embraced a new opportunity, as Director of Sales & Marketing at Phulay Bay, a Ritz-Carlton Reserve in Krabi, Thailand.
Prior to her commitment to the company, Mafalda has also at Four Seasons Hotel Ritz Lisbon, The Conrad Brussels Hotel and Hyatt Regency, Dubai.
Mafaldas career achievements include, Employee of the Year 2009 at Penha Longa Resort, The Ritz-Carlton EMEA Catering Achievement Award 2012, Leader of the Quarter 2016 at Mandapa, a Ritz-Carlton Reserve and Marriott International Presidents Circle Award 2018 at Phulay Bay, Thailand.
She is known for deeply engaging with both colleagues and customers, passionate about her job and very committed to exceeding results.
Mafalda graduated with B.B.A. Honors degree in Hospitality Management at Les Roches Hotel Management School and is a Portuguese native. In her leisure time, she enjoys playing piano, cooking and keeping a healthy lifestyle.
Mafalda and her husband Bruno are beyond excited about their move to Maldives, says the resort.
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