Secret Paradise Maldives has been awarded a Trip Advisor Certificate of Excellence for the 5th consecutive year


Maldives
PUBLISHED May 28, 2019

Secret Paradise Maldives has been awarded a Trip Advisor Certificate of Excellence for a fifth year running. Having earned a Certificate of Excellence every year for the past five years this has also qualified the Hulhumale based tour company for the Certificate of Excellence Hall of Fame.

The TripAdvisor awards celebrates excellence in hospitality and is given only to businesses that consistently achieve great reviews on TripAdvisor. Certificate of Excellence winners include accommodations, eateries and attractions located all over the world that have continually delivered a superior customer experience.   

"Being awarded the TripAdvisor Certificate of Excellence for a fifth year running is a proud moment for the team at  Secret Paradise and wed like to thank all of our past guests who took the time to complete a review on TripAdvisor," said Ruth Franklin, Co-Founder and Director at Secret Paradise. "Having worked in the public sector for over 30 years there is no greater seal of approval than being recognised by your guests. With the TripAdvisor Certificate of Excellence based on guest reviews, it is a remarkable vote of confidence to our business and our continued commitment to our guests Maldives experience.

Secret Paradise Maldives

Secret Paradise remains the only tour company in the Maldives offering local island tours with experienced and qualified guides. 

Since 2012 Secret Paradise has provided a range of unique guided local island multi tours and holidays as well as day tours and guesthouse accommodation options. All combine the beauty of the Maldives, with activities and cultural engagement. 

Responsible Tourism plays a very large part of the business culture. They are mindful of ensuring we promote local tourism in line with Maldivian culture and beliefs and through education of both guests and locals we aim to protect the environment and limit where ever possible any negative impact to local life. 

By staying in local island guest houses our guests are contributing to the local economy and increasing local employment. The properties we partner are run by local island families where everyone is instrumental in the day to day running of the guest house. 
Buying locally made souvenirs and eating local produce means that local farmers and small businesses benefit. We recommend souvenir shops in Male that are off the main tourist route, where guests have the opportunity to buy locally crafted products as opposed to the imported souvenirs that are sold in standard tourist souvenir shops.
We attend and support local art and craft exhibitions and share on social media to create awareness to locals and guests alike.

We provide employment, good working conditions, a fair wage and performance reviews for local employees. Our guides are all Maldivian and with the exception of the Sales Director, our operations team are Maldivian. Not only does this ensure our guests get a real insight to Maldivian life, our guides achieve personal development through interaction with guests from different cultures and backgrounds. They also have the opportunity to participate in tour leader development programs available from our international partners.

Our guests travel the Maldives with one of our local guides who between them have years of local knowledge and expertise to share. They are passionate in sharing their countrys culture, history and tradition, as well as their own personal experiences.
Our tours are designed so that guests not only experience the natural beauty and participate in activities commonly associated with the Maldives but that they have the opportunity to learn about its people and culture first hand.

Eco tourism and sustainable tourism has always been an integral part of our philosophy and part of our mission statement. As we have grown we have looked for opportunities where we can support local initiatives. We seek out ways to open up channels to allow Maldives based organisations, NGOs, marine-life charities the opportunity to interact with guests and in so doing increase their exposure to a wider audience. 
Our guests can become actively involved in conservation programs and learn how they too can be responsible during their stay in the Maldives. We specifically developed an island hopping tour that incorporated a mini volunteer program in order that guests who wanted to contribute to the environment but did not have the time available to get involved in a long stay volunteer program could still get involved and enjoy a Maldives holiday.
All our guests participating in ocean based activities including swimming and snorkelling are briefed using the Green Fins Guidelines on how to be responsible in the water.
We regularly support clean up events, we launched #STRAWWARMV last year to encourage our partners to ditch the straw which was very successful and last week we pledged our support to #protectmaldivesseagrass

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