Juan Serrano has been appointed to the post of Executive Assistant Manager at The Ritz-Carlton Maldives, Fari Islands effective from 1st May 2020.
Juan, who hails from Spain has 11-years of experience in the hospitality industry and has progressively taken up senior positions throughout his career.
A holder of a Bachelor in Business Administration and Swiss Hotel Management Diploma from Les Roches Marbella Hotel Management School, Juan started his career in Spain, where he first joined the The Ritz-Carlton brand in 2009 as Guest Service Agent at The Ritz-Carlton Arts, Barcelona and later joined The Ritz-Carlton Abama, Tenerife as Housekeeping Supervisor.
In 2014, Juan relocated to China with Mandarin Oriental Sanya where he held different positions before transferring as Guest Relations Manager to The Mandarin Oriental Shanghai, Pudong. Juan then returned to The Ritz-Carlton Beijing, Financial Street as Guest Experience Manager.
Juan continued to expand his hospitality experience throughout China, when he joined the pre-opening team of the ultra-luxury Bulgari Hotel Beijing as Guest Experience Manager and contributed to its successful launch and positioning. Juan was subsequently promoted to Assistant Director of Rooms Division (119 Rooms including 41 suites) that covers Front of the House, Housekeeping, Spa & Fitness, Security and Quality Assurance.
Scheduled to open in the fourth quarter of 2020, The Ritz-Carlton Maldives, Fari Islands is made up of 4 islands with 100 island and overwater villas, plus 5 food & beverage options distributed among the islands. On top of the all-day dining option, guests can enjoy Italian, Chinese and Japanese teppanyaki specialties.
Uniquely design facilities include an experiential Kids Club, Recreation Club and Spa. Guests will have the unique opportunity to live in a purpose-built village campus, with quality accommodation, with its own beach, entertainment and resort lifestyle facilities, which includes a dedicated learning centre. The Fari Islands is 50 mins away from Velana International Airport by speedboat and 10 mins via seaplane.