Bank of Maldives CEO and MD, Tim Sawyer shares latest update and measures taken due to COVID-19


Maldives
PUBLISHED March 27, 2020

Bank of Maldives CEO and MD, Tim Sawyer has released a message to reveal and give an update on the latest measures taken by the company for the well-being and safety of the employees and customers due to the impact of COVID-19.

Mr. Sawyer emphasized on the importance of the health and safety of both employees and customers, announcing that more frequent cleaning and disinfecting of all bank premises have been initiated. As an additional precautionary measure, hand sanitizers have been placed across many locations including offices, branches and ATMs.

The bank also urges all customers to use online banking services such as Mobile App and Internet Banking to avoid branch queues to make daily transactions. These online applications and services enable customers to check account balance, transfer money, view statements, make loans/credit card payments, and apply for additional accounts, cards, personal loans and international transfers conveniently from home. 

If not registered for Internet Banking, an easier way has been introduced for customers to register without visiting a branch. Easily download the Application Form from the Bank of Maldives website, fill up all details and email it to the following email address at customerservice@bml.com.mv

Bank of Maldives informs that discussions have been held with the Maldives Monetary Authority (MMA) and the government concerning ways to keep supporting local business community during this dire situation for both short- and long-term solutions. The bank has also recently introduced an unsecured Working Capital Finance Facility for business customers to help with short-term cash flow and working capital requirements for SMEs.

Commenting on the measurements taken to reduce the impact of COVID-19 on the tourism industry, Tim Sawyer said, "We have also taken additional measures to mitigate the risks to the countrys largest industry, our tourism sector. Together with the Ministry of Tourism and Maldives Association of Tourism Industry (MATI), we have introduced a short-term financing solution to support operational resorts and guesthouses."

Through these uncertain times, the local bank is heavily focusing on employee well-being. From the start, regular notices have been sent out to remind all employees to remain vigilant and to practice good personal hygiene, says Mr. Sawyer.

 He further added, "Employees who are pregnant or have pre-existing medical conditions have been reassigned from customer-facing roles as required. Employees who are not feeling well have been strongly recommended to stay home."

Lastly, Bank of Maldives strongly encourages everyone to follow advice from the Health Protection Agency (HPA) for updates on the countrys public health risk level and important precautionary measures.


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