Emirates has won Best Airline in the World and Best First
Class at the prestigious 2019 ULTRAs. Voted by the hundreds of thousands of
readers of The Telegraphs luxury travel magazines Ultra-travel UK and
Ultra-travel Middle East, the awards are the industry hallmark of the worlds
best luxury travel experiences.
Adel Al Redha, Chief Operating Officer for Emirates Airline,
received the awards at a ceremony held last night in Dubai at the Emerald
Palace Kempinski Hotel. The ceremony was attended by key members in the global
travel industry. The two awards are a recognition of the airlines consistent
delivery of trendsetting travel products and services across its fleet and
network.
In April 2019, Emirates completed its US $150 million
refurbishment of 10 Boeing 777-200LR aircraft, offering a two-class cabin with
wider Business Class seats in a 2-2-2 format and a fully refreshed Economy
Class cabin in new colourscapes and enhanced designs.
The airline boosted its in-flight entertainment selection,
and now provides customers with an unmatched selection of 4,500 channels of on
demand entertainment. In 2019, Emirates also introduced playlist synching, a
way for customers to browse the extensive content on offer, create personalised
playlists based on their preferences ahead of their flight, and sync it to
their seats once on board, using the Emirates App.
Throughout 2020, the airline plans to expand playlist
synching progressively across its entire fleet due to popular demand.
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